Terms of Conditions
Acceptance of Terms:
By accessing and utilizing VAAFESTROLOGY, you hereby agree to be bound by the Terms of Use set forth. If any part of these terms is disagreeable to you, we kindly ask that you refrain from using our platform.
Privacy Policy:
At VAAFESTROLOGY, a service provided by , we hold your privacy in high regard and are dedicated to safeguarding your personal information. Please review our comprehensive Privacy Policy for insights into how we collect, utilize, and protect your personal data.
Refund and Cancellation Policy:
Once an order reaches the "processing" stage, no refunds will be issued for any reports. The user is responsible for any hasty or careless orders, and the website is not liable for refunds once processing begins. Refunds won't be processed after an order is executed, but if the user wants to cancel before execution, they must contact customer care within one hour of payment, and the website may decide on a refund. No refunds for technical delays or glitches during report generation. The user acknowledges that timelines are approximate. Refunds won't be issued for incorrect information provided by the user, but the user can request changes within one hour of service execution. No refunds for damaged products post-delivery. Users are responsible for damage and will be charged for return shipping if applicable. Pro-rata refunds may be considered for subscription service delays, and damage in transit will be handled by the website. Product display pictures are for reference, and no refunds will be issued based on the product's as-is condition. Services and products are not substitutes for treatment, and the website is not responsible for astrological effects. No refunds for wrong contact numbers for the "Call with Astrologer" feature. Refunds, if any, will deduct transaction charges, shipping costs, customs duty, and other applicable charges. In case of payment issues, users should check their bank accounts before making a second payment. If the website cancels an order, the user will be refunded the amount paid. The website reserves the right to refuse or cancel orders for various reasons, with a refund issued if charges have been paid.
Use of VAAFESTROLOGY:
You acknowledge and accept responsibility for your use of VAAFESTROLOGY, committing to utilize the platform solely for its intended purpose. Any unlawful or unauthorized use is strictly prohibited.
User Conduct:
In your use of VAAFESTROLOGY, we expect respectful and rights-conscious behavior. You agree not to post any content that is abusive, defamatory, or harassing towards others.
Disclaimer of Warranties:
VAAFESTROLOGY, provided by Astrometry, does not warrant the accuracy or reliability of information provided by our astrologers. We disclaim responsibility for any damages resulting from platform use.
Limitation of Liability:
Astrometry, the provider of VAAFESTROLOGY, bears no liability for damages resulting from platform use or services provided by our astrologers.
Changes to Terms of Use:
VAAFESTROLOGY reserves the right to update these Terms of Use periodically. Continued use of our platform post any changes indicates your acceptance of the updated Terms of Use.
Termination:
VAAFESTROLOGY reserves the right to terminate your use of VAAFESTROLOGY at any time, especially in cases of violation of these Terms of Use or engagement in unlawful or unauthorized use.
Governing Law:
These Terms of Use are subject to the laws of the Ghaziabad, Uttar Pradesh. They are governed by and construed in accordance with these laws.
Thank you for choosing VAAFESTROLOGY
Your adherence to these terms ensures a harmonious and respectful user experience.
Shipment Policy
At vaafestrology, we appreciate your trust
in our products, and we are committed to ensuring a seamless shopping
experience for our valued customers.
1. Dispatch Time:
• All
orders are processed and dispatched within 3 business days of order
confirmation.
• Customized
or personalized orders may take additional time, and customers will be informed
accordingly.
2. Shipment Duration:
• Our
standard shipment duration is a minimum of 7-10 days from the date of dispatch.
3. Shipment Partners:
• vaafestrology
partners with trusted courier services such as delhivery to ensure the safe and
timely delivery of your precious gemstones, rudraksha
4. Shipment Tracking:
• Once
your order is dispatched, you will receive a confirmation email with a tracking
number.
• Customers
can track their orders in real-time using the provided tracking information.
5. Shipping Rates:
• Shipping
charges are calculated based on the destination and weight of the order.
• Free
shipping may be available for orders above a certain value, and promotions will
be communicated on our website.
6. Delivery Address:
• It
is the responsibility of the customer to provide accurate and complete delivery
information during the checkout process.
• Any
changes to the delivery address must be communicated to our customer support
team promptly.
7. Delays:
• While
we strive to meet the specified delivery times, unforeseen circumstances such
as natural disasters or public holidays may cause delays. We appreciate your
understanding in such situations.
8. Shipping Updates:
• Customers
will receive regular updates on the status of their shipment via email or SMS.
9. Returns Due to Non-Delivery:
• In
the rare event that a shipment is undelivered, please contact our customer
support team at info@vaafestrology.com within 30 days from the date of
purchase.